Frequently asked questions
Short answers based on DAMAC Maison's published information. For anything else, the concierge chat and WhatsApp answer 24/7.
What time is check-in and check-out?
DAMAC Maison offers 24-hour check-in and check-out, so you can arrive and leave at the time that suits your flight.
Do I pay online?
No. When you book direct, you pay upon arrival at the hotel.
Do all apartments have a kitchen?
DAMAC Maison apartments, from studio to three bedrooms, have separate living and dining areas and a fully equipped kitchen; deluxe rooms at some addresses have a kitchenette.
Is there a kids club?
Yes. Kids Club access is complimentary when you book direct; Aykon City, Mall Street (Heads Up) and Distinction have kids clubs, and every hotel has a kids' pool.
Is parking free?
Free valet parking is listed at Distinction, Mall Street, Cour Jardin, Canal Views and Aykon City.
Is there a shuttle to The Dubai Mall?
Yes. Daily shuttles run between the hotels and The Dubai Mall, and Aykon City's complimentary shuttle also serves the metro, Kite Beach and Global Village. Times are available from the concierge.
How far is the airport?
Around 25 minutes by car from Dubai International Airport. The concierge can arrange a chauffeur-driven pick-up.
Which hotel is closest to Burj Khalifa and The Dubai Mall?
DAMAC Maison Mall Street is on Dubai Mall Street, opposite The Dubai Mall. Distinction, Canal Views and Cour Jardin are in Business Bay, about 1–1.5 km in a straight line from Burj Khalifa.
Which apartments have a Burj Khalifa view?
At DAMAC Maison Distinction: One Bedroom Suite Partial Burj Khalifa View, Two Bedroom Suite Burj & Fountain View, Two Bedroom Suite Burj Khalifa View, Three Bedroom Burj Khalifa View and the Diplomatic Three Bedroom Suite.
Can I stay for a month or longer?
Yes. Long stays come with no annual contract and with DEWA, TV and internet included; Aykon City long stays start from AED 9,000 per month.
Is Wi-Fi included?
Yes, Wi-Fi is complimentary in all DAMAC Maison hotels.
Are tips expected?
DAMAC Maison's team says it expects no gratuities, other than a smile or a thank you.